Hiring For 12th Pass Freshers - Reservation Staff
Star Airways Verified employer
Actively hiring · Posted 15d ago · JEV2610AE9459DF4F
Job description
We are looking for a dedicated and customer-focused Reservation Staff member to join our team in Indore. This role is ideal for individuals with 0 to 2 years of experience who are eager to gain experience in the hospitality and customer service industry.Key Responsibilities:1. Manage Reservations: Handle incoming reservation requests via phone, email, or in-person and ensure accurate booking of services while addressing customer requirements.2. Customer Assistance: Provide excellent customer service by answering questions about our services, assisting with complaints, and offering solutions to enhance the customer experience.3. Data Entry: Maintain accurate records of all reservations in our system. This includes updating customer details and ensuring all information is correctly logged.4. Coordinate with Teams: Collaborate with other departments such as front desk and housekeeping to ensure smooth operations and that guest needs are met promptly.5. Handle Payments: Process payments and manage billing inquiries to ensure a seamless transaction process for customers.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills in English and Hindi. Basic computer proficiency is essential to manage booking systems effectively. A good attitude towards teamwork and a willingness to learn are crucial for thriving in this role. Candidates should be able to work full-time in an office setting and maintain a professional demeanor at all times. A keen attention to detail and organizational skills will greatly contribute to the efficiency of our reservation operations.Experience0 - 2 YearsNo. of Openings865Education12th PassRoleReservation StaffIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Key skills
How to apply
- Sign in or create your free profile — takes about two minutes.
- Apply with one tap — your profile is shared directly with Star Airways.
- Track your application and get updates by email and WhatsApp.