Customer Support Call Centre BPO Executive

We are looking for a Call Centre BPO Executive to join our team at Leela Ghoda Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers [hidden] and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.More about this Customer Support Call Centre BPO Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Call Centre BPO Executive jobCan freshers or experienced candidates apply for this Customer Support Call Centre BPO Executive role

Ans : Candidates who have All Education levels can apply for this Customer Support Call Centre BPO Executive role.

How much can you earn in this position

Ans : You can earn between 22,000-34,000 per month in this Customer Support Call Centre BPO Executive position.

What shift and timings does this job follow

Ans : This Customer Support Call Centre BPO Executive job follows a Day shift.

Do you need to visit the office for this job

Ans : Yes, candidates need to visit the office and work from the location in Mathila, Buxar.

How many openings are available for this position

Ans : There are 99 openings available for this position.

Is this job open for all genders

Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.

What work will you do in this role

Ans : As a Customer Support Call Centre BPO Executive, you will work on skills like Computer Knowledge, Domestic Calling.

Where is this job located

Ans : This Customer Support Call Centre BPO Executive job is located in Mathila, Buxar.

What kind of candidate is ideal for this job

Ans : A candidate with skills like Computer Knowledge, Domestic Calling along is ideal for this Customer Support Call Centre BPO Executive job.

Why should you apply for this Customer Support Call Centre BPO Executive job

Ans : This Customer Support Call Centre BPO Executive job offers a salary between 22,000-34,000 per month. This is a Full Time opportunity and has 99 openings available.

Candidates can call HR for more info. .