Walk-in || Front Office Receptionist

FRONT OFFICE EXECUTIVE NAKSHA TREE HOTELS

Job Summary

We are looking for friendly, professional, and customer-focused Front Office Executives to manage front desk operations and provide excellent guest service.

Key Responsibilities

Welcome and greet guests professionally.

Handle guest check-in and check-out.

Manage reservations, cancellations, and room allocations.

Handle billing and payment transactions.

Attend to guest enquiries, requests, and complaints.

Coordinate with Housekeeping, Maintenance, and other departments.

Maintain guest records and daily front-office reports.

Handle telephone calls, emails, and online booking enquiries.

Promote room upgrades and hotel services.

Maintain a clean and professional reception area.

Follow hotel policies and guest-service standards.

Eligibility & Skills

Hotel Management graduates preferred.

Diploma/Degree in Hotel Management or Hospitality preferred.

Freshers and experienced candidates can apply.

Good communication and interpersonal skills.

Basic computer knowledge.

Knowledge of hotel PMS/software is an advantage.

Willingness to work in shifts, including weekends and holidays.

Professional appearance and positive attitude.

Locations

Naksha Tree Hotels – Koyambedu Mogappair Ramapuram OMR

Salary & Benefits

13,000 – 20,000 per month

Free accommodation

Career growth opportunities

Role: Front Office & Guest Services - Other,

Industry Type: Travel & Tourism,

Department: Food, Beverage & Hospitality,

Employment Type: Full Time, Permanent

Role Category: Front Office & Guest Services