Hiring Freshers || Chat Process Executive

We are looking for a Chat Process Executive to join our team. This is a part-time work-from-home role suitable for freshers who have completed at least their 10th grade. Key Responsibilities:- Customer Support: Communicate with customers via chat to answer their questions and resolve issues. You will be the first point of contact for customers and need to provide helpful and efficient support.- Problem Solving: Identify customer needs and offer appropriate solutions. This involves understanding customer concerns and providing clear instructions or support to resolve those issues.- Documentation: Maintain accurate records of customer interactions and transactions. It is important to document details to improve service and for future reference.- Team Collaboration: Work closely with other team members to share information and escalate complex issues. Collaboration is key to ensuring customers receive the best service possible.- Feedback Collection: Gather customer feedback to help improve products and services. Sharing customer insights can help the company enhance its offerings.Required Skills and Expectations:- Strong communication skills, both in writing and comprehension, are essential for effective chatting with customers.- Ability to handle multiple chats and manage time well, ensuring all customer queries are addressed promptly.- A positive attitude and willingness to learn are important, as you will be representing the company.- Basic computer skills and familiarity with chat tools will help you perform your tasks efficiently. - A reliable internet connection is crucial for maintaining effective communication with customers.ExperienceFresherNo. of Openings100Education10th PassRoleChat Process ExecutiveIndustry TypeMedia / Entertainment / BroadcastingGender[ Male / Female ]Job CountryIndiaType of JobPart TimeWork Location TypeWork from Home