Collection Officer

Job highlights

• PF, ESI (ESIC)Job DescriptionKey ResponsibilitiesContact customers through phone calls and other communication channels to follow up on outstanding payments.Ensure timely collection and recovery of assigned accounts.Maintain regular follow-ups with customers regarding pending dues and payment commitments.Explain payment details, outstanding balances, and applicable terms clearly to customers.Negotiate suitable payment arrangements with customers, wherever applicable.Prepare and share regular collection reports and updates with the management.Ensure all collection activities are carried out professionally and in accordance with company policies.RequirementsGraduate / 12th pass or equivalent qualification.Freshers also can apply.0.6 months – 3 years of experience in collections, telecalling, field collections, banking, finance, or a related role is preferred.Good verbal communication skills.Strong negotiation and follow-up skills.Ability to work with deadlines.Customer-oriented attitude

Key ResponsibilitiesContact customers through phone calls and other communication channels to follow up on outstanding payments. Ensure timely collection and recovery of assigned accounts. Maintain regular follow-ups with customers regarding pending dues and payment commitments. Explain payment details, outstanding balances, and applicable terms clearly to customers. Negotiate suitable payment arrangements with customers, wherever applicable. Prepare and share regular collection reports and updates with the management. Ensure all collection activities are carried out professionally and in accordance with company policies. RequirementsGraduate / 12th pass or equivalent qualification. Freshers also can apply. 0.6 months – 3 years of experience in collections, telecalling, field collections, banking, finance, or a related role is preferred. Good verbal communication skills. Strong negotiation and follow-up skills. Ability to work with deadlines. Customer-oriented attitude with good problem-solving skills. Freshers with strong communication skills may also be considered. Job BenefitsCompetitive salary. Career growth and internal promotion opportunities. Training and on-the-job learning. Supportive and professional work environment. Employee recognition and rewards for strong performance. Paid leave and company-standard benefits. Opportunities to develop skills in collections, customer handling, and financial operations. What We OfferJoin a growing organization where your performance is recognized and rewarded. This role offers an opportunity to build a career in collections and financial operations , with structured training, incentives, and growth opportunities. Interested candidates can apply with their updated resume.