Business Head

Business Head: B2B2C PartnershipsCompany Profile: PinBox is the only global pensionTech committed exclusively to mass-scale digital micro pension inclusion among self-employed women and youth. We deploy our white-labelled, API-enabled pension administration and delivery platform, our unique deployment model and a simple and intuitive UI/UX to make access to regulated pension, savings and insurance products easy and simple for non-salaried informal sector workers. We're working actively with governments, regulators, multilateral aid agencies and leading financial inclusion stakeholders in Asia and Africa. The pinBox model is already operating in Rwanda, Kenya and India. We will expand to Bangladesh, Uganda, Chile, Indonesia and Nigeria by 2023. Governments and pension regulators use the our pensionTech to jumpstart digital micropension and insurance inclusion among informal sector workers. Pension funds and insurers use our pensionTech to build a mass market for their products beyond their traditional agent-led customer base. Banks, MNOs, cooperatives, MFIs, fintech firms and gig-platforms can freely access our plug-and-play pensionTech to instantly offer an integrated social protection solution to their clients, members and employees without any new investments in IT or capacity enhancement.We’ve recently completed our first equity fundraise to enhance our engineering, business and delivery capacity and embark on the next stage of pinBox pensionTech development and expansion. By 2025, we aim to enable and assist 100 million excluded individuals to start saving for their old age in a secure, affordable and well-regulated environment.Profile of the Business Head for the B2B2C PartnershipspinBox is looking for a person with indubitable ethics, who is entrepreneurially inclined, passionate about digital financial inclusion and is eager to build from scratch. The business head for the B2B2C partnerships model should be a self-motivated, driven and hands-on individual who will develop and own short and long-term strategies and goals for the pinBox B2B2C model. This is a senior business partnerships development role that requires proactive interactions with senior management of a range stakeholders including MFIs, SHG federations, state governments, milk unions, women and farm cooperatives, RRBs, social enterprises, retail payment networking firms, and other “aggregators”. The business head for B2B2C partnerships will be expected to optimize voluntary micro pension coverage expansion in India by implementing a templated engagement and deployment strategy with a large number of outreach partners. The primary measure of success of this role will be the extent to which coverage and persistency is optimized through effective and sustainable collaborations with a large number of highly credible and committed outreach partners, and working closely with the pinBox delivery team to upscale coverage and persistency through each such partnership.Responsibilities:1. Provide leadership for growing the social impact and business outcomes by our partners and by pinBox on a pan-India basis, 2. Develop and deliver India business forecasts and goals, a partnerships pipeline and a segmented go-to-market strategy based on channels, occupational groups and target demographic segments,3. Formulate and implement a replicable, scalable and sustainable outreach, communications, engagement, business and governance strategy for partnerships with multiple entities,4. End-to-end management of the B2B2C partner onboarding process including commercial negotiations, product choice, implementation process, and time-bound coverage and persistency targets,5. Work closely with the pinBox product, delivery, analytics, communications, customer protection and IT teams to continually improve efficacy and retail traction based on partner and client needs and implementation experience,6. Establish a system for periodic review meetings and field visits to regularly monitor outcomes including subscriber knowledge, savings persistency and adequacy; Work with the pinBox IT and MIS teams to provide partners with real-time data insights and dashboards to help monitor efforts and optimize outcomes,7. In consultation with partners, and relevant pinBox teams, develop innovative ideas and behavioral interventions that optimize field staff efforts and engagement and voluntary enrollments and regular savings by partner clients/ members,8. Periodically commission FGDs and helpline-led interviews with partner field staff and scheme subscribers to assess efforts and outcomes and to satisfy partner management that implementation efforts are in line with stated goals of mass-scale pension and social security inclusion,9. Proactively investigate implementation challenges and issues and develop and implement ideas and solutions that can positively impact outcomes at scale,10. Periodically monitor the efforts of the pinBox delivery team responsible for partner activation and for providing ongoing support on training, capacity building and communications to partners, and11. Contribute to the development of thought leadership on digital micro-pension inclusion through research papers, media articles and blogs to strengthen the pinBox brand positioning in digital micro-pension and social security inclusion.The ideal candidate processes1. An undergraduate degree in engineering, finance or rural business (example IRMA), and a post-graduation in business or marketing,2. At least 7 years’ experience in financial inclusion — B2B micro-finance or microinsurance sales, or working with an NBFC-MFI or a fintech that delivers digital credit or third-party financial services to low and lower-middle income individuals, 3. Experience with digital financial inclusion, familiarity with the fintech and technology apps ecosystem, and retail finance regulatory frameworks in India will be an advantage, 4. Excellent oral and written communications skills,5. Exceptional critical/ lateral thinking, problem-solving and multi-tasking skills, and6. Excellent teamwork and interpersonal skills, a keen eye for detail and the ability to foster and grow strong relationshipsLocation Delhi NCR (Work from home)Experience: 7 yrs plus