Process Associate - Fresher

About the job:Key Responsibilities:

1. Handle inbound and outbound calls with US-based customers.

2. Communicate with customers clearly over the phone.

3. Generate leads according to the assigned process.

4. Meet assigned call, quality, and performance targets.

5. Record call details and customer information in the CRM.

6. Follow approved scripts and process guidelines.

7. Maintain accurate customer and call records.

8. Follow company policies and quality standards.Who can apply:Only those candidates can apply who:Salary:₹ 2,10,000 - 2,55,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:5 days a week, Health InsuranceSkills required:Cold Calling, Lead Generation and Effective CommunicationOther Requirements:1. Good spoken English communication skills.2. Ability to communicate clearly with customers over the phone.3. Willingness to work during night hours.4. Ability to work from the office in Bodakdev, Ahmedabad.5. Freshers may apply.6. Previous BPO, customer service, telesales, or voice process experience is an advantage.About Company:We provide lead generation services, empowering businesses with data-driven strategies to capture high-quality leads. Your success starts with our lead generation expertise.

Responsibilities

Key Responsibilities:

1. Handle inbound and outbound calls with US-based customers.

2. Communicate with customers clearly over the phone.

3. Generate leads according to the assigned process.

4. Meet assigned call, quality, and performance targets.

5. Record call details and customer information in the CRM.

6. Follow approved scripts and process guidelines.

7. Maintain accurate customer and call records.

8. Follow company policies and quality standards.