Freshers & Experience || Full Time || Air Ticketing Executive

As an Air Ticketing Executive based in Rajkot, you will play a vital role in assisting customers with their travel arrangements. This position requires excellent communication skills and an understanding of the airline industry.Key Responsibilities:- Customer Interaction: Engage with clients to understand their travel needs and provide suitable flight options according to their budget and preferences.- Booking and Ticketing: Process flight bookings through the airline reservation system, ensuring accurate ticket issuance and providing e-tickets to customers promptly.- Handling Inquiries: Address customer inquiries regarding flight availability, schedules, and prices, offering friendly and informed assistance.- Payment Processing: Manage payment transactions efficiently and securely, ensuring all financial procedures are followed.- Issue Resolution: Assist in resolving any issues or complaints related to flight bookings, cancellations, or changes, ensuring customer satisfaction.- Documentation: Maintain accurate records of bookings and transactions, preparing necessary reports for management.Required Skills and Expectations:- Education: A minimum of 12th grade education is required; a degree in travel and tourism or related fields is an advantage.- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers and colleagues.- Attention to Detail: You must be detail-oriented to avoid errors in booking and ticketing processes.- Computer Proficiency: Familiarity with reservation systems and basic computer skills are necessary for efficient booking.- Customer Service Orientation: A strong commitment to customer service is crucial, with a professional and friendly demeanor while assisting clients.- Adaptability: The ability to work in a fast-paced environment and handle multiple tasks efficiently is expected.Experience0 - 6 YearsNo. of Openings117Education12th PassRoleAir Ticketing ExecutiveIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationRajkot