The candidate will be responsible for providing day-to-day SAP B1 functional support, understanding business processes (preferred manufacturing unit), coordinating with users, implementation partners, supporting process automation and IoT-related initiatives.
Key Responsibilities:
Provide day-to-day SAP Business One support to end users across business functions.
Understand and support business processes related to Production, Inventory, Purchase, Sales, Quality, Finance and Logistics.
Analyse user issues, identify root causes and coordinate with SAP consultants/vendors for resolution.
Support SAP B1 master data and transaction-related activities.
Prepare and maintain functional requirements, process documentation and user requirement documents.
Coordinate with business users to understand requirements and translate them into system/process improvements.
Participate in SAP B1 implementation, enhancement, testing addon
Coordinate with SAP partners for system integration and process improvements.
Perform data validation, reconciliation, analysis between SAP and operational systems.
Conduct user training and prepare SOPs/user guides for SAP-related processes.
Monitor system issues and ensure timely resolution through proper follow-up and coordination.
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