Hostess

Job Responsibilities: ● Welcome and greet guests warmly at the entrance. ● Handle guest enquiries and guide them about games, packages and memberships. ● Manage guest entry, waiting area and basic reservations. ● Ensure a smooth and premium guest experience from arrival to departure. ● Coordinate with the bowling floor and cashier team. ● Handle customer feedback and resolve basic guest concerns politely. ● Promote memberships, offers and upcoming events. ● Maintain professional grooming, body language and communication. ● Support birthday parties, corporate bookings and special guest arrangements.