Administration Manager

About the job:Key responsibilities:

1. Manage daily store operations, administration, billing, and staff coordination.

2. Develop knowledge of laundry, dry cleaning, stain removal, and fabric care.

3. Build strong customer relationships and ensure excellent customer service.

4. Handle customer enquiries, complaints, follow-ups, and feedback.

5. Drive business development, sales growth, and customer acquisition.

6. Develop partnerships with housing societies, corporate offices, hostels, and local businesses.

7. Plan and execute social media marketing campaigns, reels, and promotional activities.

8. Manage WhatsApp Business, Google Business Profile, and online customer engagement.

9. Monitor sales targets, customer retention, marketing leads, and daily performance reports.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 2,40,000 - 6,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:Informal dress code, Free snacks & beveragesSkills required:MS-Office, MS-Excel, Client Relationship, English Proficiency (Spoken), English Proficiency (Written) and Sales StrategyOther Requirements:1. Graduate, postgraduate.2. MBA preference with 7 to 15 Years of experience.3. Go getter attitude.4. Ready to learn and apply.About Company:Klenzy Laundry & Dry Clean - redefining garment care with enzyme-based eco friendly premium, sustainable, and tech-enabled laundry services. Klenzy enters India's laundry market with one clear promise: unmatched garment care with a commitment to sustainability. As the country's first enzyme-based eco-cleaning brand, we deliver a seamless blend of science, service reliability, and technology, ensuring every garment receives the care it deserves.

Responsibilities

Key responsibilities:

1. Manage daily store operations, administration, billing, and staff coordination.

2. Develop knowledge of laundry, dry cleaning, stain removal, and fabric care.

3. Build strong customer relationships and ensure excellent customer service.

4. Handle customer enquiries, complaints, follow-ups, and feedback.

5. Drive business development, sales growth, and customer acquisition.

6. Develop partnerships with housing societies, corporate offices, hostels, and local businesses.

7. Plan and execute social media marketing campaigns, reels, and promotional activities.

8. Manage WhatsApp Business, Google Business Profile, and online customer engagement.

9. Monitor sales targets, customer retention, marketing leads, and daily performance reports.