Interview For Air Ticketing Agent || 12th Pass - Freshers

As an Air Ticketing Agent, you will be responsible for managing customer bookings and providing exceptional service to travelers. Your role is crucial in ensuring a seamless travel experience for our clients.Key Responsibilities:- Booking Airline Tickets: You will assist customers in booking flights, making sure to provide the best options based on their travel needs and preferences.- Managing Customer Inquiries: Handling customer queries and providing accurate information about flight schedules, prices, and airline policies will be a part of your daily work.- Issuing Tickets: You will issue electronic tickets and ensure that all ticketing procedures are accurately followed, confirming all bookings.- Handling Payments: Assisting customers with payments and providing them with necessary receipts and confirmations related to their bookings.- Resolving Issues: Addressing any customer complaints or issues regarding their bookings or travel plans in a professional manner.Required Skills and Expectations:You are expected to have good communication skills to interact effectively with customers. A basic understanding of airline services and ticketing processes will be beneficial, though training will be provided. Attention to detail is important to avoid errors in bookings. A friendly and patient attitude is essential as you will be dealing with diverse customers. Proficiency in using computers and ticketing systems is needed, and a strong willingness to learn will help you succeed in this role.Experience0 - 1 YearsNo. of Openings40Education12th PassRoleAir Ticketing AgentIndustry TypeHotel / Travel / Airline / HospitalityGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from Office