Telecalling Executive || Freshers & Experienced
BetaCura Health Verified employer
Actively hiring · Posted 1d ago · JEV2610BA12BCABC8
Job description
We are looking for a dedicated Telecaller Staff to join our team in R. T. Nagar. In this full-time role, you will engage with customers over the phone, offering assistance and information about our services.Key Responsibilities:- Make Outbound Calls: Reach out to potential and existing customers to discuss their needs and answer any questions they might have.- Provide Information: Clearly explain our products and services to customers, ensuring they understand the benefits and features.- Record Customer Feedback: Document customer responses and feedback accurately, helping us improve our services and customer experience.- Schedule Appointments: Arrange meetings or calls with sales representatives for interested customers, ensuring a smooth transition in the sales process.- Maintain Customer Records: Update and keep customer information in our database current and accurate for follow-up actions.Required Skills and Expectations:- Strong Communication Skills: You should have a good command of language and be able to express information clearly and effectively over the phone.- Active Listening: Listen carefully to customer needs and concerns to provide appropriate solutions.- Basic Computer Skills: Familiarity with operating computers and basic knowledge of software applications to maintain customer records.- Positive Attitude: A friendly and enthusiastic demeanor is essential to build rapport with customers.- Team Player: Ability to work well with others, contributing to a collaborative team environment. If you are a proactive individual with a passion for customer service, we encourage you to apply!Experience0 - 2 YearsNo. of Openings5Education12th PassRoleTelecaller StaffIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Age Limit19 - 25 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeLaptop
Key skills
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