Customer Service Associate Voice Process

Role: Customer Service & Sales Voice Process

Job Details

Eligibility: Freshers & Experienced candidates can apply

Qualification: Graduate preferred

Experience: Freshers / Experienced

Shift: 5 Days Working | 2 Rotational Week Offs

Operations: 9:00 AM 9:00 PM | Rotational Day Shift

Training: 23 months in 247 rotational shifts

Post Training: Permanent Day Shift

Location: Sutherland

Salary & Benefits

Freshers: 18,000 In-Hand

Experienced: Up to 22,00023,000 In-Hand

Travel Allowance

Performance-Based Incentives

Key Requirements

Good verbal & written communication skills

Customer-focused approach

Comfortable working in rotational shifts

Candidates with customer service/sales experience are preferred

Job Responsibilities

Handle customer queries over voice calls

Assist customers with UK car dealership-related enquiries

Provide appropriate solutions and information

Identify sales opportunities and support business requirements

Maintain a high level of customer satisfaction .