Hiring Freshers || Airport Terminal Services Agent
Star Airways Verified employer
Actively hiring · Posted 1d ago · JEV2610BAC2784E9F
Job description
As an Airport Terminal Services Agent in Amritsar, your main role is to ensure a smooth and pleasant experience for passengers traveling through the airport. You will work directly at the airport terminal, engaging with travelers and assisting with various services.Key Responsibilities:- Passenger Check-In Assistance: Help passengers check in for their flights by verifying tickets and issuing boarding passes, ensuring a seamless start to their journey. - Baggage Handling: Assist with the management of passenger baggage, including checking bags and delivering appropriate tags, while ensuring that all luggage is securely routed to the correct flights. - Customer Service: Provide exceptional service by answering questions, addressing concerns, and offering information about flight schedules, airport facilities, and procedures, creating a positive travel experience. - Monitoring Flight Departures: Keep track of flight schedules and relay important updates to passengers, such as gate changes or delays, ensuring everyone is informed and ready for boarding. - Safety and Security Checks: Uphold safety protocols by monitoring passenger entry and ensuring compliance with airport security measures, contributing to a secure travel environment.Required Skills and Expectations:Candidates should have good communication and interpersonal skills to interact effectively with diverse passengers. A friendly attitude and a willingness to assist are essential. Basic computer skills are important for managing check-in processes and flight information. Flexibility is needed to work various shifts, including weekends and holidays. Finally, a high school diploma (12th pass) is required, with previous experience in customer service being a plus but not mandatory.Experience0 - 2 YearsNo. of Openings970Education12th PassRoleAirport Terminal Services AgentIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Key skills
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