Freshers & Experience || Full Time || Malayalam Telecaller

We are seeking a dedicated Malayalam Telecaller to join our team in Anna Nagar. This role requires a female candidate who is fluent in Malayalam and has a passion for engaging with customers.Key Responsibilities:- Customer Calling: Make outbound calls to customers to provide information about products and services, ensuring clear communication and addressing any queries they may have.- Lead Generation: Identify potential customers and generate leads through conversations, which will help our sales team capture new business opportunities.- Follow-up Calls: Conduct follow-up calls to existing customers to ensure satisfaction and encourage repeat business or renewals.- Data Entry: Record all call details and customer information into our database accurately to maintain updated records of interactions and outcomes.- Feedback Collection: Gather customer feedback on products and services to help improve our offerings and enhance customer experience.Required Skills and Expectations:- Fluent in Malayalam, with the ability to communicate effectively and professionally over the phone.- Strong interpersonal skills to build rapport with customers, fostering a positive relationship.- Good listening skills to understand customer needs and provide appropriate responses.- Basic computer skills to handle data entry tasks and use relevant software.- A positive attitude with a willingness to learn and adapt in a fast-paced environment.- Prior experience in telecalling is a plus, but freshers are also encouraged to apply. The ideal candidate will be energetic, customer-focused, and driven to achieve results while representing our brand effectively.Experience0 - 4 YearsNo. of Openings2Education10th PassRoleMalayalam TelecallerIndustry TypeCall Centre / BPO / ITES / LPOGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationSanthi Colony, Anna Nagar, Chennai