Customer Support Executive Jobs For B.A Freshers

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.Key Responsibilities:- Respond to Customer Inquiries: Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- Provide Product Information: Educate customers about our products and services, assisting them in making informed decisions.- Resolve Customer Issues: Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- Maintain Records: Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- Collaborate with Teams: Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.Experience0 - 2 YearsNo. of Openings15EducationGraduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc, B.Tech/B.E, Professional Degree)RoleCustomer Support ExecutiveIndustry TypeIT-Hardware & NetworkingGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationVCT apartments Thiruvendkar nagar Thiruniravur chennai