Sales & Conversion Executive (WFH)

About the job:Key Responsibilities:

A. Lead Management and Sales Conversion

1. Contact incoming leads promptly through calls and WhatsApp.

2. Understand travellers' interests, budgets, travel dates, and booking intent.

3. Explain itineraries, inclusions, pricing, payment terms, and booking conditions accurately.

4. Handle objections related to pricing, trust, dates, logistics, and group travel.

5. Follow up consistently until prospects book, decline, or move into a future-nurture pipeline.

6. Maintain an organised sales pipeline with accurate lead statuses and next actions.

B. Booking Closure

1. Convert qualified prospects into confirmed bookings and payments.

2. Coordinate with the internal team to confirm availability, verify payments, and complete booking documentation.

3. Keep prospects informed without making unapproved promises regarding availability, refunds, discounts, or trip arrangements.

4. Track confirmed bookings, traveller seats, cancellations, and lost opportunities.

C. Community Partnerships and Referrals

1. Identify relevant sports, cricket, music, travel, and interest-based communities.

2. Initiate conversations with community administrators, creators, clubs, and potential group organisers.

3. Develop referral and group-booking opportunities.

4. Maintain a partnership pipeline and track enquiries and bookings generated through these channels.

D. Reporting and Collaboration

1. Maintain lead and booking data in the designated CRM or tracker.

2. Submit daily activity updates and weekly pipeline reports.

3. Share recurring customer objections and lead-quality feedback with the marketing team.

4. Suggest practical improvements to sales scripts, follow-up processes, and conversion performance.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 2,45,000 - 3,70,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:Negotiation, Client Relationship Management (CRM), Sales Management, Effective Communication and Community ManagementOther Requirements:1. 1–3 years of experience in inside sales, telesales, travel sales, hospitality sales or a similar customer-facing sales role.2. Strong spoken English and Hindi.3. Confident phone communication, negotiation and objection-handling skills.4. Experience working with lead trackers, spreadsheets or a CRM.5. Good follow-up discipline and attention to detail.6. Ability to work independently in a remote environment.7. Comfort with targets, sales reporting and performance-linked incentives.8. Experience in travel, events, ticketing, hospitality, sports communities or group bookings is an advantage.About Company:At Jetlagged Private Limited, we believe travel is more than just seeing new places - it's about connecting with people who share your passions. Our journeys are built around interests that inspire you - whether it's the thrill of sports, the rhythm of music, the depth of history, or the richness of culture.

We curate interest-based travel experiences that bring like-minded people together, transforming every trip into a community. From cheering at a Formula 1 race, soaking in the energy of a music festival, tracing ancient civilizations, or immersing in local traditions, we design experiences that resonate with what you love most. With Jetlagged Private Limited, you don't just travel - you belong. Every itinerary is crafted to spark conversations, create friendships, and build memories that last long after the journey ends.

Responsibilities

Key Responsibilities:

A. Lead Management and Sales Conversion

1. Contact incoming leads promptly through calls and WhatsApp.

2. Understand travellers' interests, budgets, travel dates, and booking intent.

3. Explain itineraries, inclusions, pricing, payment terms, and booking conditions accurately.

4. Handle objections related to pricing, trust, dates, logistics, and group travel.

5. Follow up consistently until prospects book, decline, or move into a future-nurture pipeline.

6. Maintain an organised sales pipeline with accurate lead statuses and next actions.

B. Booking Closure

1. Convert qualified prospects into confirmed bookings and payments.

2. Coordinate with the internal team to confirm availability, verify payments, and complete booking documentation.

3. Keep prospects informed without making unapproved promises regarding availability, refunds, discounts, or trip arrangements.

4. Track confirmed bookings, traveller seats, cancellations, and lost opportunities.

C. Community Partnerships and Referrals

1. Identify relevant sports, cricket, music, travel, and interest-based communities.

2. Initiate conversations with community administrators, creators, clubs, and potential group organisers.

3. Develop referral and group-booking opportunities.

4. Maintain a partnership pipeline and track enquiries and bookings generated through these channels.

D. Reporting and Collaboration

1. Maintain lead and booking data in the designated CRM or tracker.

2. Submit daily activity updates and weekly pipeline reports.

3. Share recurring customer objections and lead-quality feedback with the marketing team.

4. Suggest practical improvements to sales scripts, follow-up processes, and conversion performance.