Senior Salesforce Project Manager (Mumbai)

Description

As a Senior Salesforce Project Manager, you will lead, orchestrate, and own the end-to-end delivery of complex, multi-cloud enterprise Salesforce implementations using Agile methodologies, SAFe frameworks, and modern, AI-enabled delivery practices. You will be directly accountable for delivery excellence across highly visible global accounts, program-level financial performance, strategic governance, and C-suite stakeholder alignment, operating with a mature business-owner, consultative, and customer-first mindset.

This role requires advanced strategic thinking, exceptional executive presence, and a proven track record of hands-on delivery leadership to turn around complex Salesforce programs, maximise project margins, mitigate systemic risks, and scale best-in-class delivery practices across the organisation.

What We Expect

AI-First Delivery & Agentic Productivity Strategy: Champion and strategically scale the adoption of authorized AI technologies and prompt engineering across your delivery teams. Actively utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation, eliminate operational friction and compress overall project delivery timelines.

Performance Evaluation & ROI: "Collaborate with customers develop evaluation frameworks to measure AI performance for their specific use cases."

Enterprise Delivery & P&L; Governance: Plan, direct, and oversee the complete enterprise Salesforce delivery lifecycle. Own financial performance at the program levelmanaging macro-scope, multi-track timelines, systemic risks, and cross-project dependencies while driving high-quality business outcomes and aggressively protecting Sold vs. Delivered margins.

Scale Agile & Delivery Leadership: Champion and institutionalize Agile delivery architectures using Scrum, Lean, and Protected frameworks. Drive multi-track sprint execution, rigorous backlog prioritization, predictive flow metrics, and foster .