Freshers For Ground Hostess - Kanpur
Star Airways Verified employer
Actively hiring · Posted 2d ago · JEV2610BF283AB96A
Job description
As a Ground Hostess in Kanpur, India, you will play a crucial role in ensuring a positive guest experience. You will be the friendly face of our organization, assisting passengers during their travel process.Key Responsibilities:1. Customer Assistance: Greet and assist passengers as they check-in and provide information about flights, schedules, and services.2. Baggage Handling: Help manage passenger luggage, ensuring that bags are checked in correctly and safely.3. Check-In Processes: Perform check-in procedures efficiently, verifying passenger documents and issuing boarding passes.4. Safety and Security: Ensure all safety protocols are followed by monitoring passenger movements at check-in and boarding areas.5. Problem-Solving: Address passenger inquiries, complaints, and issues promptly, providing solutions to enhance their travel experience.Required Skills and Expectations:To be successful in this role, you should have excellent communication skills and a friendly, approachable demeanor. Being a team player is essential, as you will work closely with other staff members. A basic understanding of customer service practices is beneficial, even for those with little experience. You should also be organized and detail-oriented to manage multiple tasks simultaneously. Since this job requires face-to-face interaction with passengers, a professional appearance and a positive attitude are crucial. Flexibility in working hours is important, as you may work on weekends and holidays to meet operational needs.Experience0 - 2 YearsNo. of Openings809Education12th PassRoleGround HostessIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Key skills
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