Job description
Job highlights
- PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Flexible Working HoursJob DescriptionDesignation- Area Lead Education – Any graduate with Relevant Experience Location – Kochi LocationResponsibilities:
- Optimize and manage day-to-day operations within the designated area to ensure high efficiency, compliance, and performance standards are consistently met.
- Drive team performance by effectively communicating targets, monitoring progress, and implementing technology updates and process improvements as required.
- Manage stakeholder communication across various business lines, addressing escalations and ensuring smooth implementation of process changes.
- Ensure full compliance with internal policies and regulatory requirements for both team members and field personnel (e.g., drivers) within the assigned region.
- Maximize revenue, fulfilment rates, and profitability while owning key people programs focused on training, development, team engagement, and timely resolution
Designation- Area Lead Education – Any graduate with Relevant Experience Location – Kochi Location Responsibilities: • Optimize and manage day-to-day operations within the designated area to ensure high efficiency, compliance, and performance standards are consistently met. • Drive team performance by effectively communicating targets, monitoring progress, and implementing technology updates and process improvements as required. • Manage stakeholder communication across various business lines, addressing escalations and ensuring smooth implementation of process changes. • Ensure full compliance with internal policies and regulatory requirements for both team members and field personnel (e.g., drivers) within the assigned region. • Maximize revenue, fulfilment rates, and profitability while owning key people programs focused on training, development, team engagement, and timely resolution of client escalations through direct coordination with Hub Points of Contact. Key Role; Vehicle Placement Rate Negotiation Pricing Shipment tracking Route planning Dispatch operation Coordination handling Escalations Team Handling
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