Travel Consultant

About the job:Key Responsibilities:

1. Handle inbound calls from clients and assess their travel preferences and needs to successfully convert inquiries into confirmed reservations.

2. Provide post-booking assistance and ensure a seamless travel experience.

3. Deliver outstanding customer service through attentive listening and clear, empathetic communication.

4. Ensure accurate processing of bookings in Sabre and Amadeus while maintaining a high level of customer satisfaction (you will be trained for the same).Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 2,40,000 - 5,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:Health InsuranceSkills required:Sales, Effective Communication and Customer SupportOther Requirements:• Excellent communication skills in both English and Hindi. Knowledge of additional languages is a plus.• Strong active listening skills to understand and address client needs.• Persuasive abilities to guide clients in making informed travel decisions.• Punctuality and reliability are essential.• Previous experience in customer service or sales is an advantage, but not required (confident freshers are welcome)About Company:We're a dynamic travel company with operations in Kolkata under Paalkee Tours and Travels and headquarters in Sydney as Palki Travels. For over five years, we've been crafting personalised travel experiences for Indian clients settled in Australia. We're expanding and looking for passionate individuals to help create unforgettable travel experiences. Visit us at [hidden] for more information.

Responsibilities

Key Responsibilities:

1. Handle inbound calls from clients and assess their travel preferences and needs to successfully convert inquiries into confirmed reservations.

2. Provide post-booking assistance and ensure a seamless travel experience.

3. Deliver outstanding customer service through attentive listening and clear, empathetic communication.

4. Ensure accurate processing of bookings in Sabre and Amadeus while maintaining a high level of customer satisfaction (you will be trained for the same).