Receptionist / Front Office Executive

Job Role:Receptionist / Front Office Executive Job Type: Full-Time Location: Hyderabad Gender: Female Experience: 0–2 years preferred Freshers with good communication skills may also apply Key Responsibilities Welcome and greet patients in a warm and professional manner. Handle patient appointments, registrations and scheduling efficiently. Manage incoming calls, WhatsApp enquiries and patient queries. Coordinate with doctors, counsellors and clinic staff for smooth patient flow. Explain basic clinic procedures, consultation timings and appointment details. Maintain patient records and daily appointment schedules accurately. Handle billing, payments and basic cash/UPI transactions. Follow up with patients regarding appointments and scheduled consultations/procedures. Assist in maintaining a clean, organized and welcoming reception area. Handle patient feedback and coordinate with the concerned team when required. Maintain confidentiality of patient information. Support the clinic team with basic administrative and front-desk activities. Requirements Female candidate with a pleasant and professional personality. Good communication skills in English and Telugu; Hindi is an added advantage. Basic computer knowledge and familiarity with WhatsApp, MS Office and appointment software. Good interpersonal and customer-service skills. Should be organized, punctual and responsible. Ability to multitask and work efficiently in a busy clinical environment. Preferred Qualities Well-groomed and presentable. Polite, confident and patient-friendly. Good telephone etiquette. Quick learner with a positive attitude. Ability to handle patients professionally even during busy hours. Team player with good coordination skills.