Customer Engagement Executive Fresher Delhi

Customer Engagement Executive (Fresher) B2C Brand

Job Summary

We are looking for an enthusiastic and confident Customer Engagement Executive (Fresher) to join our B2C brand. The role involves customer calling, lead follow-ups, customer engagement, and supporting marketing campaigns to generate sales and build strong customer relationships.

Key Responsibilities

Make outbound calls to existing and potential customers.

Explain products and services to customers.

Follow up with leads and maintain regular communication.

Support online and offline marketing campaigns.

Collect customer feedback and share insights with the team.

Maintain accurate records of customer interactions.

Coordinate with the sales and marketing team to achieve targets.

Assist in promotional activities, events, and customer engagement initiatives.

Build and maintain positive customer relationships.

Candidate Profile

Freshers are welcome to apply.

Graduate or pursuing graduation (Marketing, Business, Commerce, or any discipline).

Excellent verbal communication skills

Confident in customer calling and interacting with people.

Basic understanding of marketing and customer service.

Familiarity with MS Office (Excel, Word) and internet applications.

Knowledge of social media platforms is an advantage.

Positive attitude, willingness to learn, and a target-oriented mindset.

Good listening, persuasion, and interpersonal skills.

Ability to work independently as well as in a team.

Preferred Skills

Customer Calling

Lead Generation & Follow-up

Communication Skills

Customer Relationship Management

Marketing Support

Time Management

Problem Solving

Teamwork

Qualifications

Graduate/Undergraduate

Freshers can apply

Experience

01 Year (Freshers Preferred)

Employment Type

Full-time

Perks

Training and career growth opportunities

Friendly and supportive work setting

Hands-on experience in B2C marketing

Opportunity to learn sales and customer engagement

Perks:

Cell phone reimbursement

Work Location: In person .