Telecaller / Tele Sales Officer (Loan Products)

Job Summary

We are looking for an energetic and result-oriented Telecaller / Tele Sales Officer to handle inbound and outbound calls for loan sales. The role involves lead generation, client coordination, and end-to-end support until loan approval.

Key Responsibilities

Make outbound calls to potential customers to pitch loan products and generate qualified leads.

Understand customer needs and suggest suitable loan options.

Follow up with customers for document collection and application completion.

Coordinate with field sales and operations teams to ensure smooth loan processing.

Maintain proper records of calls, leads, and follow-ups in CRM or Excel.

Achieve daily and monthly targets for call volume and lead conversions.

Deliver excellent customer service and maintain a professional communication tone.

Preferred candidate profile

Female candidates only.

Graduate or HSC passed with good communication skills in Hindi, English, or local language.

1 to 5 years of experience in telecalling, telesales, or loan sales process.

Knowledge of various loan products like Home Loan, Business Loan, LAP, Project Loan, etc.

Good convincing skills and a customer-focused attitude.

Ability to work under targets with enthusiasm and confidence.

Perks & Benefits

Attractive incentive structure based on sales performance.

Training and development for product knowledge and soft skills.

Opportunity to grow within the finance and loan domain. .