Tellecaller (2-0 Years) - Only Females
Apni Vidya Verified employer
Actively hiring · Posted 11d ago · JEV2610C64F0258CB
Job description
We are looking for a dedicated Tellecaller to join our team in Kolkata. This role is ideal for candidates who have experience or are willing to learn. As a Tellecaller, you will be responsible for engaging with customers over the phone and supporting them with their queries.Key Responsibilities:- Making Outbound Calls: Initiate phone calls to potential customers to introduce our products and services.- Responding to Customer Inquiries: Address questions from customers in a clear and helpful manner, ensuring they feel valued.- Maintaining Accurate Records: Keep detailed notes of customer interactions and feedback to help improve our services.- Follow-Up Calls: Reach out to customers after initial contact to encourage final decisions and gather additional feedback.- Meeting Targets: Work towards achieving daily and monthly call targets to contribute to team goals.Required Skills and Expectations:- Strong communication skills are essential; you should be able to speak clearly and confidently.- A pleasant and friendly phone manner is crucial to make customers feel comfortable during calls.- Basic computer skills to handle customer data and maintain records efficiently.- Ability to work independently and manage time effectively, especially while working from home.- A positive attitude and willingness to learn will help you thrive in this role.This position is full-time, and we encourage female candidates who have completed at least the 10th grade to apply.Experience2 YearsNo. of Openings10Education10th PassRoleTellecallerIndustry TypeCall Centre / BPO / ITES / LPOGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from Home
Key skills
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