Operations Associate

About the job:

Key responsibilities:

1. Create professional domestic travel itineraries using Microsoft Word, Excel, and CRM systems.

2. Book and coordinate flights, hotels, transportation, sightseeing activities, tours, and other travel services.

3. Research destinations, hotels, routes, attractions, and travel options across India.

4. Understand customer requirements and recommend suitable travel arrangements based on their preferences and budgets.

5. Coordinate with airlines, hotels, transport providers, destination partners, and other vendors.

6. Prepare and verify booking confirmations, travel vouchers, invoices, and other documents.

7. Maintain accurate customer, booking, payment, and vendor records.

8. Provide customer support before and during travel through telephone, email, and other communication channels.

9. Manage booking amendments, cancellations, refunds, and operational issues.

10. Work closely with the sales and operations teams to deliver smooth and reliable travel experiences.

11. Follow up with customers and vendors to ensure all travel arrangements are confirmed.

12. Monitor active itineraries and respond promptly to delays, cancellations, or service-related problems.

Who can apply:

Only those candidates can apply who:

have minimum 1 years of experience

are from Delhi only

Salary:

₹ 2,40,001 - 3,60,000 /year

Experience:

1 year(s)

Deadline:

[hidden]:59:59

Other perks:

Informal dress code, Free snacks & beverages

Skills required:

MS-Word, Vendor Management, MS-Excel, Effective Communication, Travel Itinerary Making, Customer Support and Travel Management

Other Requirements:

1. Candidates with a bachelor’s degree, master’s degree, diploma, or certificate course in Travel and Tourism are preferred.

2. Fresh graduates and candidates with up to two years of experience in travel, tourism, hospitality, customer service, or a related field may apply.

3. Candidates should have good knowledge of Indian travel destinations and be comfortable working full-time from our South Delhi office on a six-day working schedule.

About Company:

Great India Travel is a specialized travel agency crafting personalized and memorable journeys across India for international travelers. We are committed to excellence, creativity, and delivering extraordinary travel experiences. Join our dynamic team to help travelers discover India like never before!

Other requirements

1. Candidates with a bachelor’s degree, master’s degree, diploma, or certificate course in Travel and Tourism are preferred.

2. Fresh graduates and candidates with up to two years of experience in travel, tourism, hospitality, customer service, or a related field may apply.

3. Candidates should have good knowledge of Indian travel destinations and be comfortable working full-time from our South Delhi office on a six-day working schedule.

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. are from Delhi only

Salary

Annual CTC: ₹ 2,40,001 - 3,60,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,40,000 - 3,00,000 /year

2. Variable pay: ₹ 1 - 60,000 /year

Responsibilities

About the job:

Key responsibilities:

1. Create professional domestic travel itineraries using Microsoft Word, Excel, and CRM systems.

2. Book and coordinate flights, hotels, transportation, sightseeing activities, tours, and other travel services.

3. Research destinations, hotels, routes, attractions, and travel options across India.

4. Understand customer requirements and recommend suitable travel arrangements based on their preferences and budgets.

5. Coordinate with airlines, hotels, transport providers, destination partners, and other vendors.

6. Prepare and verify booking confirmations, travel vouchers, invoices, and other documents.

7. Maintain accurate customer, booking, payment, and vendor records.

8. Provide customer support before and during travel through telephone, email, and other communication channels.

9. Manage booking amendments, cancellations, refunds, and operational issues.

10. Work closely with the sales and operations teams to deliver smooth and reliable travel experiences.

11. Follow up with customers and vendors to ensure all travel arrangements are confirmed.

12. Monitor active itineraries and respond promptly to delays, cancellations, or service-related problems.

Who can apply:

Only those candidates can apply who:

have minimum 1 years of experience

are from Delhi only

Salary:

₹ 2,40,001 - 3,60,000 /year

Experience:

1 year(s)

Deadline:

[hidden]:59:59

Other perks:

Informal dress code, Free snacks & beverages

Skills required:

MS-Word, Vendor Management, MS-Excel, Effective Communication, Travel Itinerary Making, Customer Support and Travel Management

Other Requirements:

1. Candidates with a bachelor’s degree, master’s degree, diploma, or certificate course in Travel and Tourism are preferred.

2. Fresh graduates and candidates with up to two years of experience in travel, tourism, hospitality, customer service, or a related field may apply.

3. Candidates should have good knowledge of Indian travel destinations and be comfortable working full-time from our South Delhi office on a six-day working schedule.

About Company:

Great India Travel is a specialized travel agency crafting personalized and memorable journeys across India for international travelers. We are committed to excellence, creativity, and delivering extraordinary travel experiences. Join our dynamic team to help travelers discover India like never before!