International Voice Process Agent

Job highlights

• PF, ESI (ESIC), 5 working days, One-way cabJob Description𝗝𝗼𝗯 𝗢𝗽𝗲𝗻𝗶𝗻𝗴: 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗕𝗣𝗢 – 𝗨.𝗦. 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱/𝗜𝗻𝗯𝗼𝘂𝗻𝗱/𝗦𝗮𝗹𝗲𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Malad West, Mumbai𝗖𝗼𝗺𝗽𝗮𝗻𝘆 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄:We are an established International BPO operating for over 20 years in Malad West, with a current employee strength of 350 employees. As we expand our operations, we are looking to hire 100 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 for various 𝗨.𝗦. 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱/𝗜𝗻𝗯𝗼𝘂𝗻𝗱/𝗦𝗮𝗹𝗲𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀.𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:Handle outbound/inbound calls for U.S. clients.Meet sales targets and KPIs.Provide excellent customer service while ensuring company standards are maintained.𝗜𝗱𝗲𝗮𝗹 𝗖𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲:𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗦𝗸𝗶𝗹𝗹𝘀: Strong command over spoken and written English.𝗔𝘁𝘁𝗶𝘁𝘂𝗱𝗲: A go-getter attitude, self-motivated, and eager to achieve targets.𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: Previous experience in outbound/inbound sales (preferred but not mandatory).𝗠𝗶𝗻𝗱𝘀𝗲𝘁: Target-oriented and committed to delivering results.𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀:Competitive salary (based on interview performance).𝗜𝗻𝗰𝗲𝗻𝘁𝗶𝘃𝗲𝘀 : Additional

𝗝𝗼𝗯 𝗢𝗽𝗲𝗻𝗶𝗻𝗴: 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗕𝗣𝗢 – 𝗨.𝗦. 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱/𝗜𝗻𝗯𝗼𝘂𝗻𝗱/𝗦𝗮𝗹𝗲𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Malad West, Mumbai 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄: We are an established International BPO operating for over 20 years in Malad West, with a current employee strength of 350 employees. As we expand our operations, we are looking to hire 100 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 for various 𝗨.𝗦. 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱/𝗜𝗻𝗯𝗼𝘂𝗻𝗱/𝗦𝗮𝗹𝗲𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀. 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: Handle outbound/inbound calls for U.S. clients. Meet sales targets and KPIs. Provide excellent customer service while ensuring company standards are maintained. 𝗜𝗱𝗲𝗮𝗹 𝗖𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲: 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗦𝗸𝗶𝗹𝗹𝘀: Strong command over spoken and written English. 𝗔𝘁𝘁𝗶𝘁𝘂𝗱𝗲: A go-getter attitude, self-motivated, and eager to achieve targets. 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: Previous experience in outbound/inbound sales (preferred but not mandatory). 𝗠𝗶𝗻𝗱𝘀𝗲𝘁: Target-oriented and committed to delivering results. 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀: Competitive salary (based on interview performance). 𝗜𝗻𝗰𝗲𝗻𝘁𝗶𝘃𝗲𝘀 : Additional performance-based incentives. 𝗛𝗼𝗺𝗲 𝗗𝗿𝗼𝗽 : Provided after the shift. Leave Benefits: 24 paid leaves annually. 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 : PF, ESIC, and reference incentives. 𝗦𝗵𝗶𝗳𝘁 𝗧𝗶𝗺𝗶𝗻𝗴: 𝗡𝗶𝗴𝗵𝘁 𝗦𝗵𝗶𝗳𝘁 : 6:30 pm to 4:00 am. 𝗪𝗲𝗲𝗸𝗲𝗻𝗱𝘀 𝗢𝗳𝗳 : Saturday & Sunday (with 1st Saturday working). 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝘀: Educational Proof Identity Proof (PAN, Aadhar) Residential Proof Appointment Letter Salary Proof (Payslip) Experience Letters 2 Passport-size Photos 𝗜𝗻𝘁𝗲𝗿𝘃𝗶𝗲𝘄 𝗗𝗲𝘁𝗮𝗶𝗹𝘀: 𝗪𝗮𝗹𝗸-𝗶𝗻 : Monday to Friday, 7:00 pm onwards. 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻 : Pristine e Tele Services Pvt. Ltd., Palm Spring, Malad West 400064, Mumbai – next to Infinity Mall. 𝗧𝗿𝗮𝗻𝘀𝗽𝗼𝗿𝘁𝗮𝘁𝗶𝗼𝗻 𝗕𝗼𝘂𝗻𝗱𝗮𝗿𝗶𝗲𝘀: 𝗪𝗲𝘀𝘁𝗲𝗿𝗻 𝗦𝘂𝗯𝘂𝗿𝗯𝘀: Churchgate to Virar 𝗛𝗮𝗿𝗯𝗼𝗿 𝗟𝗶𝗻𝗲: Kurla/Dadar only 𝗖𝗼𝗻𝘁𝗮𝗰𝘁: 𝗥𝗼𝘀𝗵𝗮𝗹 - [hidden] For further details, feel free to reach out to us! 𝗡𝗼𝘁𝗲 : Please inform us in advance via WhatsApp with the names of candidates attending the interview.