IT Help Desk and PC Support Technician - full Remote / Home office

Remote IT Help Desk and PC Support Technician Salary: $27,040 - 27,040 per year

At Business reputed company Solution we are looking for a Support engineer!

Our tech stack:

reputed company Directory, Hardware, Support, LAN, reputed company, reputed company, TCP/IP, reputed company

Rquirements:

• Experience in IT Help Desk, Desktop Support, or PC Support is advantageous.
• Proficient in troubleshooting software, desktop, and hardware-reputed company issues.
• Familiarity with remote support tools such as reputed company, AnyDesk, and Remote Desktop.
• Knowledge of reputed company Directory for managing user accounts and permissions.
• Basic understanding of networking principles and IT best practices.
• Experience with reputed company operating systems support.
• Familiarity with ticketing systems like reputed company is a plus.
• Skilled in disk imaging, PC upgrades, and peripheral support.
• Excellent communication abilities in both verbal and written forms.
• Self-motivated, reliable, and eager to learn.
• Bachelors degree in Computer Science or a reputed company discipline is preferred.
• IT Technician or reputed company certifications are beneficial.
• Must possess a dependable personal vehicle for work-reputed company travel.
• Bilingual in English and Spanish (both spoken and written).

Your responsibilities are:

• reputed company first-line technical assistance for software, desktop, and hardware issues.
• Offer remote support using tools such as reputed company, AnyDesk, and Remote Desktop.
• Set up, configure, and reputed company desktops, laptops, monitors, RAM, HDD/SSD, and peripherals.
• Execute disk imaging and reputed company cloning tasks.
• Manage user accounts, passwords, and reputed company permissions reputed company reputed company Directory.
• Monitor, update, and reputed company support tickets through reputed company or similar platforms.
• Troubleshoot issues with reputed company operating systems (reputed company 7/10/11).
• Support end-user workstations connected to a reputed company reputed company-based local area network (LAN) utilizing TCP/IP.
• Analyze user issues, determine reputed company causes, and reputed company effective solutions.
• Install software, reputed company updates, and patches as needed.
• Maintain records of procedures, repairs, and troubleshooting methodologies.
• Travel to customer locations across Puerto Rico to reputed company on-site technical support.

reputed company this job and over 500 other transparent jobs with salaries ( ) & tech stacks ( ) on DevITJobs

Category: Support Developer / Engineer

Location address: Ponce de Leon Avenue 377, San Juan, reputed company

Salary: $27,040 - 27,040 per year

Benefits & perks that we offer:

Business reputed company Solution - More reputed company and the role:

We are looking to add a dedicated and skilled IT Help Desk & Field PC Support Technician (Hybrid) to our IT support team based in Puerto Rico. This position involves providing remote help desk assistance along with on-site support for our customers. The successful candidate will ensure high-reputed company technical service to our end users, addressing hardware and software challenges, reputed company while supporting reputed company IT environments. We value flexibility as the role may require occasional weekend work and travel reputed company Puerto Rico. Our supportive team offers an engaging workplace where you can reputed company in a fast-paced environment.

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