Presentation SkillsData VisualizationInteraction DesignInfographics
Today · JEV2611FC0580B2CEView & apply
S
Product Support Analyst (Tech Support) (Remote)
SynRadar Verified employer
Actively hiring · Posted 1mo ago · JEV2610C9BBE7F11B
Salary₹2,00,000 – ₹5,00,000 per year
Experience0–3 yrs
LocationRemote
Work modeRemote · Full time
Openings1
Job description
This profile will include following responsibilities:
– Provide First Level of Support to Enterprise Customers
– Understand and Respond to Client Queries/Service Request
– Report Application Bugs to the Development Team and Follow-up
– Install Product Upgrades on the client premises/Cloud environment
– Follow Product Deployment Process
– Provide Product Demos and Trainings to Clients/Team Members
– Maintain Support Tickets on the Service Desk
– Write Scripts to automate installation tasks or other manual tasks
– Participate in Quality initiatives
Key skills
How to apply
- Sign in or create your free profile — takes about two minutes.
- Apply with one tap — your profile is shared directly with SynRadar.
- Track your application and get updates by email and WhatsApp.
You may also like
More jobs