SAPC Functional Consultant CRM Sales (Pune)

SAP C4C Functional Consultant CRM Sales

Only immediate joiners to max 30days of notice period candidates will be considered.

Experience: 1014 Years

Locations: Pune / Hyderabad / Bangalore / Coimbatore

CTC: 3032 LPA

Employment Type: Full-Time

About the Role

We are looking for an experienced SAP C4C Functional Consultant with a strong background in CRM Sales and hands-on experience in SAP Cloud for Customer (C4C). The role involves supporting Sales and Service processes, end users, testing activities, training, and C4C implementation initiatives.

Key Responsibilities

-

Provide functional support to the Product Owner, CRM Capability Experts, and C4C team.

-

Support end users across different countries and regions for SAP C4C Sales and Service modules.

-

Collaborate with business teams and different departments to support Sales and Service Cloud implementation activities.

-

Understand business requirements and assist in translating them into functional requirements and solutions.

-

Create, maintain, and continuously improve SAP C4C training documentation and user guides.

-

Organize and conduct training sessions for SAP C4C end users.

-

Support various testing activities, including:

-

User Department Testing

-

Regression Testing

-

UAT

-

Integration Testing

-

Coordinate with technical teams during implementation of functional/technical requirements and bug-fixing activities.

-

Assist in preparing business requirements and technical requirement documents.

-

Participate in issue analysis, resolution, and continuous improvement of C4C processes.

-

Support standardization and optimization of CRM Sales processes across business units and regions.

Required Skills

-

Strong hands-on experience with SAP C4C / SAP Cloud for Customer.

-

Solid functional background in CRM Sales processes.

-

Good understanding of Sales and Service Cloud functionalities.

-

Experience in SAP C4C implementation, support, rollout, or enhancement projects.

-

Experience workin .