Hiring Freshers || Customer Care Executive

We are looking for enthusiastic and motivated female candidates for the role of Customer Care Executive in Kolkata. This is a full-time, work-from-home opportunity for freshers who have completed their 12th grade.Key Responsibilities:- Respond to Customer Inquiries: You will answer calls and messages from customers, helping them with their questions and concerns to ensure a positive experience.- Provide Product Information: You will share knowledge about our products and services, helping customers make informed decisions based on their needs.- Resolve Issues: You will assist in resolving customer complaints or issues efficiently and professionally, ensuring customer satisfaction.- Document Customer Interactions: You will keep accurate records of customer interactions and feedback, helping the team improve service processes.- Follow Up With Customers: You will proactively reach out to customers to gather feedback and ensure they are satisfied with the service provided.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, as you will interact with customers regularly. A friendly and patient attitude is essential to handle various customer situations positively. You should be tech-savvy, with a good understanding of computer systems and software. Time management and the ability to work independently are crucial, as this role requires a strong commitment to meet customer needs from home. A basic understanding of customer service principles will be advantageous.ExperienceFresherNo. of Openings100Education12th PassRoleCustomer Care ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Age Limit18 - 30 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from Home