Manager - Software Quality Assurance

Mgr, Software QA Job Role : Mgr, Software QA-150 Job Description: Job Summary The Manager Software QA supports the Affordability team within IQVIA’s Patient Access & Support Services (PASS) group. This role contributes to the quality and reliability of software solutions that support claims processing, auditing systems, and lifecycle programs across global QA business units. The position emphasizes strong analytical thinking, attention to detail, and collaboration with cross‑functional stakeholders to ensure high-quality deliverables. Job Overview Lead the Quality Assurance function for PASS technology solutions, ensuring delivery of high-quality, compliant, and scalable applications supporting patient support programs. Responsible for QA strategy, test execution, automation adoption, release quality, and team leadership across functional, regression, integration, and UAT testing activities. Key Responsibilities Analyzes business and functional requirements for completeness; derives valid test cases. Carries out procedures to ensure that all information systems products and services meet minimum organization standards and end-user requirements. Defines master test plans to document overall testing strategy for a project. Executes test scripts to test software, documenting validation of test scenarios, defects, and resolution. Analyzes test results; reviews test plans and supporting execution documentation as required. Provides risk assessment throughout test cycles and create lessons learned summary upon completion of project. Reads, analyzes, and interprets project requirement and technical design documents. Writes test plans for application functionality and software systems using a prescribed style and format. Effectively presents information in both written and verbal form to management, customers (internal only), or other technical personnel. Drive defect management, root cause analysis, and quality metrics reporting Collaborate with Product Owners, Business Analysts, Developers, and Business SMEs to validate requirements and acceptance criteria undefined Qualifications Bachelor's Degree Computer Science, a related field, or equivalent experience 8 to 12+ years of overall QA experience, 2 to 5+ years leading QA teams Experience managing distributed teams Experience working directly with clients and business stakeholders Proven experience managing enterprise application testing in an Agile environment. Healthcare, Life Sciences, or Patient Services domain experience preferred. ISTQB, Agile, or Scrum certifications are advantageous. Good experience in Manual Testing, Automation Testing, Data base testing, API Testing documentation and reviews Experience on Test Automation Frameworks (Selenium, Playwright or equivalent) Should have experience in preparing testcases, test result documentation and test report Knowledge on the tools/methodologies and automation frameworks Tools familiarity Jira, Confluence, GIT, Spira, TestRail etc. Good experience in Selenium Python, SQL Server and good to have API testing Should have flexibility to work with continuous changes and adaptable Experience in Agile methodology. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at [hidden] IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.