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Customer Support Executive

Mervice Infotech Private Limited Verified employer

Actively hiring · Posted 1d ago · JEV2610CB482084B2

Salary₹1,34,400 – ₹1,80,000 per year
ExperienceFreshers welcome
LocationKolkata/Calcutta Region, West Bengal
Work modeOffice · Full time
Openings1
Education12th Pass
DepartmentCustomer Support
ShiftDay Shift
EnglishBasic English
IndustryCustomer Support

Job description

Job highlights

  • PF, ESI (ESIC), One-way cabJob DescriptionHIRING – CUSTOMER SUPPORT EXECUTIVEPosition: Customer Support ExecutiveLanguages: Hindi
  • English
  • BengaliLocation: Sector V, Salt Lake, KolkataWork Mode: Work From Office💼 Role & Responsibilities- Handle customer queries through calls and provide accurate information.- Resolve customer issues professionally and within the required TAT.- Maintain a positive and professional conversation with customers.- Understand customer requirements and provide suitable solutions.- Maintain proper records of customer interactions and follow company processes.- Coordinate with internal teams whenever required for issue resolution.- Ensure good customer experience and meet process quality standards.👩 Female Candidates- Day Shift- Hindi / English / Bengali communication required- Freshers & experienced candidates can apply.👨 Male Candidates- Rotational Shifts- Hindi / English / Bengali communication required.- Cab facility available for odd/night shifts as per

HIRING – CUSTOMER SUPPORT EXECUTIVE Position: Customer Support Executive Languages: Hindi | English | Bengali Location: Sector V, Salt Lake, Kolkata Work Mode: Work From Office 💼 Role & Responsibilities - Handle customer queries through calls and provide accurate information. - Resolve customer issues professionally and within the required TAT. - Maintain a positive and professional conversation with customers. - Understand customer requirements and provide suitable solutions. - Maintain proper records of customer interactions and follow company processes. - Coordinate with internal teams whenever required for issue resolution. - Ensure good customer experience and meet process quality standards. 👩 Female Candidates - Day Shift - Hindi / English / Bengali communication required - Freshers & experienced candidates can apply. 👨 Male Candidates - Rotational Shifts - Hindi / English / Bengali communication required. - Cab facility available for odd/night shifts as per company policy. ✅ Eligibility - Minimum 12th Pass - Freshers & Experienced both can apply - Good communication skills - Basic computer knowledge - Immediate joiners preferred - Age: 18–35 years 📍 Job Location Mervice Infotech Pvt. Ltd. Sector V, Salt Lake, Kolkata

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