Customer Service Executive - Fresher

About the job:Profile: Customer Service Executive

Location: Bangalore

Work mode: Work from office

Experience: Freshers/0-2 years

Working days: 6 days a week

Shifts: Rotational

Key Responsibilities:

1. Handle customer queries and provide timely, accurate resolutions.

2. Communicate with customers over calls and other support channels.

3. Understand customer concerns and coordinate with internal teams for resolution.

4. Maintain proper records of customer interactions and follow-up.

5. Ensure a positive customer experience and meet defined service targets.

Shift details:

1. Male employees: Rotational shifts.

2. Female Employees: Morning shifts only- 7:00 AM-3:00 PM or 10:00 AM-7:00 PM.

3. Working: 6 days a week with 1 weekly rotational day off.

If you are enthusiastic, customer-focused, and enjoy solving problems, we'd love to hear from you!Who can apply:Only those candidates can apply who:are from Bangalore onlySalary:₹ 2,00,000 - 3,00,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:Informal dress code, Health InsuranceSkills required:Client Interaction, Client Relationship, Hindi Proficiency (Spoken), Customer Support and Customer AcquisitionOther Requirements:1. Fluent in Hindi + any one of: Kannada/Tamil/Telugu.2. Good communication and interpersonal skills.3. Comfortable working in rotational shifts.4. Customer-focused attitude and willingness to learn.5. Freshers are welcome to apply.About Company:Vahak is India's first online transport market app, a mobile application for road transport businesses and individual commercial vehicle (trucks, trailers, containers, Hyva, LCVs) owners for online lorry bookings, transport business branding, and transport business network expansion. Vahak India's most trusted transport market app. Get in touch with India's top-performing transporters & lorry owners with Vahak. A free, seamless mobile application and platform to book lorries and loads from the live transport marketplace.

Responsibilities

Profile: Customer Service Executive

Location: Bangalore

Work mode: Work from office

Experience: Freshers/0-2 years

Working days: 6 days a week

Shifts: Rotational

Key Responsibilities:

1. Handle customer queries and provide timely, accurate resolutions.

2. Communicate with customers over calls and other support channels.

3. Understand customer concerns and coordinate with internal teams for resolution.

4. Maintain proper records of customer interactions and follow-up.

5. Ensure a positive customer experience and meet defined service targets.

Shift details:

1. Male employees: Rotational shifts.

2. Female Employees: Morning shifts only- 7:00 AM-3:00 PM or 10:00 AM-7:00 PM.

3. Working: 6 days a week with 1 weekly rotational day off.

If you are enthusiastic, customer-focused, and enjoy solving problems, we'd love to hear from you!