10th Pass Freshers For Airline Customer Service Representative

We are looking for a friendly and motivated Airline Customer Service Representative to join our team in Nalanda. This full-time position is ideal for individuals who enjoy helping others and are eager to learn about the airline industry. Key Responsibilities:- Assist Passengers: Help customers with inquiries about flights, reservations, and ticketing. Your goal is to provide clear and accurate information to ensure a smooth travel experience.- Handle Check-ins: Support passengers during the check-in process, ensuring they have their travel documents in order and understand their boarding procedures.- Resolve Issues: Address any problems or complaints from customers calmly and efficiently, working to find a satisfactory solution in a timely manner.- Provide Information: Share details about flight schedules, baggage policies, and travel requirements, ensuring passengers are well-informed.- Maintain Records: Keep accurate records of customer interactions and transactions, which helps in tracking issues and improving service quality.Required Skills and Expectations:- Communication Skills: Strong spoken and written communication abilities are essential to interact effectively with passengers and assist them appropriately.- Customer Service Orientation: A friendly attitude and willingness to help customers create a positive experience for travelers.- Attention to Detail: Being detail-oriented is important when handling tickets, booking changes, and customer inquiries.- Team Player: Ability to work well with colleagues in a team environment and assist each other to ensure smooth operations.- Adaptability: Open to learning and adapting to new challenges in a fast-paced environment.This role is perfect for individuals looking to start their careers in customer service within the airline industry.Experience0 - 1 YearsNo. of Openings33Education10th PassRoleAirline Customer Service RepresentativeIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Age Limit18 - 35 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way CabFace Interview Locationkolkata