Customer Service/Customer Support - Internship

About the internship:As a Customer Service/Customer Support intern at Storytech, you will have the opportunity to work with a dynamic team and gain valuable experience in the tech industry. Your role will involve interacting with clients, providing support, and analyzing market trends to help us better understand our customers' needs. With your strong proficiency in English and Hindi, as well as your knowledge of MS Excel and MS Office, you will excel at building relationships and making cold calls to potential clients.

Selected intern's day-to-day responsibilities include:

1. Communicating effectively with clients to address their queries and concerns

2. Building and maintaining relationships with customers to ensure satisfaction

3. Conducting market analysis to identify potential opportunities for growth

4. Making cold calls to generate leads and expand our customer base

5. Assisting in client interactions to provide exceptional support and service

6. Collaborating with team members to improve customer experience

7. Demonstrating proficiency in MS Excel for data analysis and reportingWho can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 14th Oct'26 and 18th Nov'26are available for duration of 6 monthsare from Secunderabad onlyhave relevant skills and interestsStipend:INR₹ 15,000 - 20,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendation, Flexible work hours, Free snacks & beveragesSkills required:MS-Office, Market Analysis, Client Interaction, Cold Calling, MS-Excel, Client Relationship, Sales Support, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken), Sales, Customer Support, ChatGPT, Claude and Customer AcquisitionOther Requirements:1. Excellent writing and speaking skills in English.2. Be able to draft and create any form of email, messaging, or communication instantly.3. Be hands-on with all relevant AI tools for the e-commerce industry.About Company:We're a digital product agency in Hyderabad that designs and develops extraordinary experiences for mobile and other platforms. We work with exceptional entrepreneurs and brands. We don't just build apps. We create the kind of apps that people use every day. We have the experience and the knowledge required to get there.

Responsibilities

As a Customer Service/Customer Support intern at Storytech, you will have the opportunity to work with a dynamic team and gain valuable experience in the tech industry. Your role will involve interacting with clients, providing support, and analyzing market trends to help us better understand our customers' needs. With your strong proficiency in English and Hindi, as well as your knowledge of MS Excel and MS Office, you will excel at building relationships and making cold calls to potential clients.

Selected intern's day-to-day responsibilities include:

1. Communicating effectively with clients to address their queries and concerns

2. Building and maintaining relationships with customers to ensure satisfaction

3. Conducting market analysis to identify potential opportunities for growth

4. Making cold calls to generate leads and expand our customer base

5. Assisting in client interactions to provide exceptional support and service

6. Collaborating with team members to improve customer experience

7. Demonstrating proficiency in MS Excel for data analysis and reporting