Customer Care Executive

Job highlights

• Travel Allowance (TA)Job DescriptionWe're currently Hiring Customer Care Executive to join our team at connexpark infosolution for a sales voice process in a WFO setup at our Kanpur location. This presents an outstanding opportunity for both experienced and freshers professionals, offering competitive packages and attractive incentives.Key Requirements:Proficient in International BPO operations.Manage large amounts of inbound and outbound calls in a timely mannerIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.Establish enduring connections and involve customers by going the extra mile.Strong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCapable of working in night shifts.Demonstrates accountability and ownership.Driven by results and a proactive approach.Maintains a resilient and steady mindset.Process: Student Loan ProcessSalary for experienced ones will depend u

We're currently Hiring Customer Care Executive to join our team at connexpark infosolution for a sales voice process in a WFO setup at our Kanpur location. This presents an outstanding opportunity for both experienced and freshers professionals, offering competitive packages and attractive incentives. Key Requirements: Proficient in International BPO operations. Manage large amounts of inbound and outbound calls in a timely manner Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Establish enduring connections and involve customers by going the extra mile. Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Capable of working in night shifts. Demonstrates accountability and ownership. Driven by results and a proactive approach. Maintains a resilient and steady mindset. Process: Student Loan Process Salary for experienced ones will depend upon the face to face interview.