Customer Sales Executive

Sales Representative – Lab-Grown Diamonds Location: Surat, Gujarat Job Type: Full-Time Work Location: Office Only – Work from Home Not Available About the Role We are looking for a Sales Representative to join our team in the lab-grown diamond business. The ideal candidate should have basic knowledge of diamonds and good communication skills, with the ability to communicate in basic English . This is an office-based sales position involving communication with customers, understanding their requirements, presenting suitable diamond options, and following up with enquiries. Key Responsibilities Handle customer enquiries and sales opportunities. Understand customer requirements and suggest suitable diamonds. Communicate with customers through phone, WhatsApp, email, and other business channels. Explain basic diamond specifications such as shape, carat, colour, clarity, cut and certification . Prepare and share diamond quotations and available options. Follow up with existing and potential customers. Coordinate with the internal team regarding stock, pricing and orders. Maintain proper records of customer enquiries and follow-ups. Work towards achieving monthly sales targets. Requirements Previous experience in diamond sales or the diamond industry is preferred. Basic understanding of diamonds and their specifications. Basic English reading and communication skills. Good communication and customer-handling skills. Comfortable using WhatsApp, email and basic computer applications. Positive attitude and willingness to learn. Sales experience will be an advantage. What We Offer Full-time office-based employment. Opportunity to develop your career in the lab-grown diamond industry . Salary and incentives based on experience and performance. Working Hours: Full-time office hours Work From Home: Not available To Apply: Please send your CV along with your previous experience in diamond sales or the jewellery/diamond industry.