Inside Sales Executive

Position SummaryWe are looking for enthusiastic and self-motivated Tele Sales Executives (female candidates preferred for diversity hiring) for our Goregaon office. This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.Key ResponsibilitiesMake outbound calls to potential or existing customers to promote logistics services.Handle inbound calls, respond to queries, and provide basic service information.Generate leads and record relevant customer information for follow-up.Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.Maintain customer data and call records accurately in the CRM system.Perform regular follow-ups with leads to maintain engagement and interest.Share customer feedback or complaints with the relevant team for resolution.Learn and stay updated on logistics services, pricing, and processes.Required Skills and QualificationsEducation: Minimum 12th pass / HSC or Graduate in any streamExperience: Freshers are welcome; prior internship or BPO/call center exposure is a plusLanguages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)Soft Skills:Excellent verbal communicationPositive attitude and eagerness to learnAbility to handle rejections gracefullyBasic understanding of customer serviceTechnical Skills:Basic computer literacy (MS Excel, Email, Internet)Willingness to learn CRM software