Operations - Internship

About the internship:Selected intern's day-to-day responsibilities include:

1.Responsibilities:

Assist students with blocked account opening process (Germany-bound, via EduBao) collecting documents, verifying KYC, tracking application status

Coordinate with consultants/students for Barmer health insurance enrollment plan selection, form filling, policy issuance follow-up

Maintain trackers for pending vs. completed cases (blocked a/c + insurance) daily/weekly status updates

Follow up with students on missing documents or incomplete applications

Liaise with EduBao/Barmer support teams for query resolution

Respond to student queries via WhatsApp/email/calls on process and timelines

Basic data entry into CRM or sheets for every case handled

Escalate delayed or stuck cases to seniorsWho can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 22nd Sep'26 and 6th Nov'26are available for duration of 6 monthsare from Mumbai onlyhave relevant skills and interestsStipend:INR₹ 10,000 - 15,000 /monthDeadline:[hidden]:59:59Other perks:Letter of recommendation, Informal dress codeSkills required:MS-Excel and English Proficiency (Spoken)Other Requirements:Good communication (English + Hindi; regional language a plus)Comfortable with Excel/Google SheetsDetail-oriented — this is document-heavy, error costs delaysBasic understanding of banking/KYC process (not mandatory, can train)Ability to handle multiple students' cases simultaneouslyWhatsApp Business / CRM tool familiarity (nice to have)About Company:We provide online foreign money transfer for students at the most competitive exchange rates using live interbank rates. You can make wire transfers overseas through our website for all your educational needs. Remitout is a one-stop solution if you are looking for ease of transaction with an online solution.

Responsibilities

Selected intern's day-to-day responsibilities include:

1.Responsibilities:

Assist students with blocked account opening process (Germany-bound, via EduBao) collecting documents, verifying KYC, tracking application status

Coordinate with consultants/students for Barmer health insurance enrollment plan selection, form filling, policy issuance follow-up

Maintain trackers for pending vs. completed cases (blocked a/c + insurance) daily/weekly status updates

Follow up with students on missing documents or incomplete applications

Liaise with EduBao/Barmer support teams for query resolution

Respond to student queries via WhatsApp/email/calls on process and timelines

Basic data entry into CRM or sheets for every case handled

Escalate delayed or stuck cases to seniors