Customer Service Associate

About the job:Are you ready to join a dynamic team that values superior customer service? Voicedots Infotech is seeking a Customer Service Associate who is fluent in both written and spoken English to provide exceptional support to our clients. As a key member of our team, you will have the opportunity to interact with customers from around the globe and help them with their inquiries and concerns.

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and chat

2. Handle and resolve customer complaints in a professional and timely manner

3. Provide product information and assistance to customers

4. Process orders, returns, and exchanges accurately

5. Keep detailed records of customer interactions and transactions

6. Collaborate with other team members to ensure customer satisfaction

7. Continuously seek ways to improve the customer experience and provide feedback to management

If you have a passion for customer service and possess excellent communication skills, we want to hear from you! Join Voicedots Infotech and be a part of a team that is dedicated to delivering top-notch service to our valued customers. Apply now and take the first step towards a rewarding career with us!Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 2,00,000 - 2,40,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:Informal dress code, Free snacks & beveragesSkills required:English Proficiency (Spoken) and English Proficiency (Written)About Company:Voicedots Infotech is an AI-powered website voice bot and avatar platform based in Chennai, India, that enables human-like, real-time voice interactions for business websites.

Responsibilities

Are you ready to join a dynamic team that values superior customer service? Voicedots Infotech is seeking a Customer Service Associate who is fluent in both written and spoken English to provide exceptional support to our clients. As a key member of our team, you will have the opportunity to interact with customers from around the globe and help them with their inquiries and concerns.

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and chat

2. Handle and resolve customer complaints in a professional and timely manner

3. Provide product information and assistance to customers

4. Process orders, returns, and exchanges accurately

5. Keep detailed records of customer interactions and transactions

6. Collaborate with other team members to ensure customer satisfaction

7. Continuously seek ways to improve the customer experience and provide feedback to management

If you have a passion for customer service and possess excellent communication skills, we want to hear from you! Join Voicedots Infotech and be a part of a team that is dedicated to delivering top-notch service to our valued customers. Apply now and take the first step towards a rewarding career with us!