Retail Store Manager

Job highlights

• Weekly Payout, PF, Flexible Working Hours, Health Insurance, ESI (ESIC)Job DescriptionJob Role:Plan and supervise business activities for “STORE” towards achievement of “Estimated Sales” in line with company business plan, bearing in mind set policies, company image and interest The incumbent will be responsible for managing P&L of the store Job Responsibilities: Store administration Excellencea) Manage a Bata store within the policies and guidelines of the company to ensure customer satisfaction and turnover maximizationb) Total operational and financial responsibility for the assigned storec) Provide overall leadership, recognize and motivate members of the team
• coach and train the team for operational excellence/passion to serve Business performance review a) Ensure maintenance of company Prosperity Card
• permanent prosperity card
• performance review card
• Daily mirror and Individual prosperity card for sales promotersb) Undertake weekly
• daily meeting with

Job Role: Plan and supervise business activities for “ STORE” towards achievement of “Estimated Sales” in line with company business plan, bearing in mind set policies, company image and interest The incumbent will be responsible for managing P&L of the store   Job Responsibilities:   Store administration Excellence a)      Manage a Bata store within the policies and guidelines of the company to ensure customer satisfaction and turnover maximization b)     Total operational and financial responsibility for the assigned store c)      Provide overall leadership, recognize and motivate members of the team ; coach and train the team for operational excellence/passion to serve   Business performance review a)      Ensure maintenance of company Prosperity Card; permanent prosperity card; performance review card; Daily mirror and Individual prosperity card for sales promoters b)     Undertake weekly; daily meeting with store staff to discuss & review i)    Communicate Target for week & day ii)   Review store/ salesman performance: for day & week; Individual prosperity card iii) Communicate new launches received; display; & provide product knowledge iv) Plan action for clearance of stocks: Slow sellers; special promotions; discounted stocks   Merchandise Management  a)      Ensure “Stock standard” across stores are maintained (Totally and across categories) within the approved level. Achieve overall stock turn in pairs & value as per company norms (presently: 3) b)     Follow up with district manager for i)    Proper supplies (across categories) for stocks ii)    Plan schedule for store re-supplies (Route Planning) Inform & update   Store Management a)      Control day to day operations by scheduling sales promoters and assigning productivity norms. b)      Ensure shop open & fully ready during business hours as decided by company. Also ensure extended hours (if required) as per market requirements in accordance with provisions of law c)       Ensure maintenance of proper ambience and hygiene for store in accordance with guidelines of company. (Store selling area, stock area, stock, furniture, and fixtures) d)      Propose, seek approval and execute minor renovations for existing stores. Undertake minor repairs directly as per chart of authority   Visual Merchandising & display a)         Ensure store display as per company visual display guidelines b)        Ensure “Theme of Month” is implemented in store c)         Proper display area (zone; corner; panel) for special Promotions & discounted stock in store     Manpower Management a)      Ensure amount of manpower in line with store productivity norms b)     Ensure store promoters are presentable; trained; punctual & disciplined c)      Provide necessary support and resources to sale staff to motivate and optimize performance d)     Ensure grievances of store personnel are expeditiously resolved