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Ground Staff Executive Fresher

Star Airways Verified employer

Actively hiring · Posted 5d ago · JEV2610D1499A1C5C

Salary₹3,25,000 – ₹4,50,000 per year
ExperienceFreshers welcome
LocationGurgaon, Haryana
Work modeOffice · Full time
Openings1

Job description

As a Ground Staff Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your tasks will include:- Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to enhance their travel experience.- Safety Protocols: Ensure compliance with safety and security regulations at all times, helping to maintain a secure environment for both passengers and staff.- Issue Resolution: Address passenger queries and complaints effectively, ensuring timely and satisfactory solutions to enhance travel experience.- Coordination with Team: Work closely with other ground staff and departments to coordinate flight operations and manage passenger flow smoothly.- Documentation: Assist in preparing and processing various documents related to flight operations, ensuring accuracy and timely submissions.To succeed in this role, you should have the following skills and expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with passengers and team members effectively.- Customer Service Orientation: A positive attitude and eagerness to help others, ensuring that passengers feel valued and cared for throughout their journey.- Basic Computer Skills: Familiarity with basic computer operations will assist in managing booking systems and communication tools.- Team Player: Ability to work collaboratively in a team environment while also being capable of taking initiative when needed.- Attention to Detail: Keen attention to detail to ensure all processes are conducted smoothly and without errors.Experience0 - 2 YearsNo. of Openings870Education12th PassRoleGround Staff ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

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