Telecalling Executive

📞 Telecalling Executive – Job Description🧾 Role OverviewA Telecalling Executive is responsible for communicating with customers over phone calls to promote products/services, handle inquiries, generate leads, and support sales or customer service operations. 🎯 Key ResponsibilitiesMake outbound calls to potential or existing customers Handle inbound calls and respond to customer queries Explain products/services clearly and confidently Generate leads and convert them into sales Maintain customer database and call records Follow up with customers for feedback or payments Meet daily/weekly/monthly call and sales targets Resolve customer complaints professionally 🧠 Required SkillsGood communication skills (English + Malayalam preferred in Kerala) Persuasive and convincing ability Basic computer knowledge (MS Excel, CRM tools) Active listening skills Patience and positive attitude Ability to handle rejection calmly