Customer Support Executive - Full Time - Freshers
Shine Series Verified employer
Actively hiring · Posted 1d ago · JEV2610D386D72A89
Job description
We are looking for a Customer Support Executive to join our team in Amritsar. This is a full-time office-based position ideal for freshers who have completed their 12th grade. You will play a key role in ensuring customer satisfaction and addressing inquiries effectively.As a Customer Support Executive, your primary responsibilities will include:- Responding to Customer Inquiries: You will assist customers by answering their questions and providing information about products and services, ensuring they feel valued and understood.- Resolving Issues: When customers face problems, you will work to find solutions quickly and efficiently, guiding them through the steps needed to resolve any issues they encounter.- Maintaining Records: You will keep accurate records of customer interactions, inquiries, and feedback to help improve our services and track patterns in customer needs.- Collaborating with Team Members: You will work closely with other team members to provide consistent and high-quality support, sharing insights and learning from one another to enhance the overall customer experience.To succeed in this role, you should have excellent communication skills, both verbal and written. A friendly and patient attitude is essential, as you will be interacting with a diverse range of customers. Good problem-solving skills and the ability to work in a team are also important. A willingness to learn and adapt in a fast-paced environment will help you thrive in this position.ExperienceFresherNo. of Openings10Education12th PassRoleCustomer Support ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeWalk-in interview locationAmritsar manawala near flipkart best price
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