Customer Service/Customer Support - Internship

About the internship:- Reply to customer queries on WhatsApp, calls, email, and social media.

• Help customers with order status, delivery, product, and payment questions.
• Handle return, exchange, and refund requests.
• Follow up with customers and make sure their issues are resolved.
• Coordinate with the delivery and internal teams when required.
• Maintain basic records of customer complaints and requests.
• Communicate politely and professionally with customers.
• Report repeated customer issues to the team.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 12th Sep'26 and 17th Oct'26are available for duration of 2 monthshave relevant skills and interests* Women wanting to start/restart their career can also apply.Stipend:INR₹ 5,500 - 11,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendation, Informal dress code, Free snacks & beveragesSkills required:MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Customer SupportAbout Company:We started in the year 2019. Our goal is to showcase the 'Strong' souls of society who have an anecdote of pain and victory. We believe each of us has our own fight, and that fight decides what life we live. Our passion is to bring the spotlight on these fighters. On the other hand, we have created a motivational clothing lineup, which brings confidence for the daily hustle. Here, we believe that if you draw inaccurate conclusions about who you are and what you're capable of doing, you'll limit your potential.

'See it, Believe it, Achieve it. BE A STRONG SOUL.'Additional information:

Stipend Structure:

Fixed pay: ₹ 5,000 - 10,000 /month

Incentive pay: ₹ 500 - 1,000 /month

Responsibilities

• Reply to customer queries on WhatsApp, calls, email, and social media.
• Help customers with order status, delivery, product, and payment questions.
• Handle return, exchange, and refund requests.
• Follow up with customers and make sure their issues are resolved.
• Coordinate with the delivery and internal teams when required.
• Maintain basic records of customer complaints and requests.
• Communicate politely and professionally with customers.
• Report repeated customer issues to the team.