Call Center Executive Jobs For Freshers - Bhubaneswar

We are looking for a dedicated Call Center Agent to join our team in Bhubaneswar. This position is ideal for individuals who are seeking to start their career and have good communication skills. Key Responsibilities:- Answering Calls: You will respond to incoming customer calls, providing assistance and information as needed.- Resolving Issues: Help customers resolve their problems by understanding their needs and providing appropriate solutions.- Product Knowledge: Stay informed about our products and services to provide accurate information to customers.- Data Entry: Maintain accurate records of customer interactions and update the database as required.- Feedback Collection: Gather and document customer feedback to help improve our services and processes.- Team Collaboration: Work closely with team members and supervisors to achieve departmental goals and maintain high service standards.Required Skills and Expectations:- Good communication skills are essential for effectively interacting with customers over the phone.- A positive attitude and strong problem-solving abilities will help in building rapport with customers and addressing their concerns.- Basic computer skills are necessary for data entry and documentation purposes.- Candidates should be flexible and able to work in a fast-paced environment while managing stress effectively.- A high school diploma (12th pass) is required, and previous experience in customer service will be a plus, but is not mandatory. If you enjoy helping others and want to start your career in a supportive environment, we encourage you to apply.Experience0 - 2 YearsNo. of Openings10Education12th PassRoleCall Center AgentIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationBhubaneswar