Freshers & Experience || Full Time || BPO Executive
Star Airways Verified employer
Actively hiring · Posted 2d ago · JEV2610D70ADA30A5
Job description
We are seeking a BPO Executive to join our team in Patna City. This role is ideal for individuals who have a passion for customer service and communication. No prior experience is necessary, making it a great opportunity for recent school graduates.Key Responsibilities:- Customer Support: You will assist customers with inquiries, complaints, and requests, ensuring they receive timely and accurate information.- Call Handling: Managing inbound and outbound calls effectively, maintaining a friendly and professional demeanor while addressing customer needs.- Data Entry: Accurately inputting and updating customer information in the system, ensuring that all records are current and correct.- Problem Solving: Identifying issues and providing solutions to enhance customer satisfaction, working closely with team members and supervisors when necessary.Required Skills and Expectations:We expect candidates to have strong communication skills, both verbal and written, to interact clearly with customers. Good listening skills are essential to understand customer issues accurately. Proficiency in basic computer applications is necessary, as you will work with various software and databases. A positive attitude and willingness to learn are crucial for success in this role. Additionally, candidates should be able to work in a team environment and manage time effectively to meet performance targets. This full-time position requires individuals to work from the office and commit to scheduled shifts.Experience0 - 2 YearsNo. of Openings959Education12th PassRoleBPO ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office
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