Customer Support Executive - Fresher

About the job:

Key responsibilities:

1. Communicate with authors via calls, emails, and meetings to understand their requirements.

2. Identify opportunities to upsell publishing, marketing, and promotional services.

3. Maintain strong client relationships to ensure customer satisfaction and repeat engagement.

4. Collaborate with internal teams to ensure smooth service delivery.

5. Meet and exceed sales and upselling targets.

Who can apply:

Only those candidates can apply who:

Salary:

₹ 2,40,000 - 2,64,000 /year

Experience:

No experience required

Deadline:

[hidden]:59:59

Other perks:

Informal dress code, Free snacks & beverages

Skills required:

Negotiation, Problem Solving, Client Relationship, English Proficiency (Spoken), English Proficiency (Written) and Hindi Proficiency (Written)

Other Requirements:

1. Graduate.

2. Proficient in Hindi and English.

3. Immediate joiner.

About Company:

Blue Rose Publishers is one of India's leading self-publishing companies, committed to helping aspiring and established authors bring their stories to life. We provide end-to-end publishing solutions, including manuscript evaluation, editing, cover design, formatting, printing, global distribution, and book marketing. Over the years, Blue Rose has built a thriving community of 100,000+ registered authors, published 15,000+ books, and enabled writers to reach readers across 140+ countries. Backed by a team of 100+ professionals, we are driven by innovation, creativity, and a passion for empowering authors worldwide.

Other requirements

1. Graduate.

2. Proficient in Hindi and English.

3. Immediate joiner.

Responsibilities

About the job:

Key responsibilities:

1. Communicate with authors via calls, emails, and meetings to understand their requirements.

2. Identify opportunities to upsell publishing, marketing, and promotional services.

3. Maintain strong client relationships to ensure customer satisfaction and repeat engagement.

4. Collaborate with internal teams to ensure smooth service delivery.

5. Meet and exceed sales and upselling targets.

Who can apply:

Only those candidates can apply who:

Salary:

₹ 2,40,000 - 2,64,000 /year

Experience:

No experience required

Deadline:

[hidden]:59:59

Other perks:

Informal dress code, Free snacks & beverages

Skills required:

Negotiation, Problem Solving, Client Relationship, English Proficiency (Spoken), English Proficiency (Written) and Hindi Proficiency (Written)

Other Requirements:

1. Graduate.

2. Proficient in Hindi and English.

3. Immediate joiner.

About Company:

Blue Rose Publishers is one of India's leading self-publishing companies, committed to helping aspiring and established authors bring their stories to life. We provide end-to-end publishing solutions, including manuscript evaluation, editing, cover design, formatting, printing, global distribution, and book marketing. Over the years, Blue Rose has built a thriving community of 100,000+ registered authors, published 15,000+ books, and enabled writers to reach readers across 140+ countries. Backed by a team of 100+ professionals, we are driven by innovation, creativity, and a passion for empowering authors worldwide.